I have learned over the years that providing good, reliable support solutions means I do not need to charge support retainer fees or tie customers into exclusivity contracts to maintain my customer base. I am confident that the quality of work I do and the reliable services I provide will keep customers coming back to me long after any contracts would need renewing.
With small companies in particular, controlling the IT spend is vital so I have put together my entry level support package as follows;

For many small companies, employing someone onsite full time to do certain IT functions can be far too costly. The result is that critical functions like data backups and customer correspondence can end up simply not being done. As a solution to this problem I have developed a range of products and services which can be provided to customers on an outsourced basis at far lower costs than a full time member of staff is likely to cost. The services I am able to provide include the following;

In addition to outsourced services I provide a range of Virtual ISP operations. I can manage your domain name registrations, DNS Nameservers and Zone files to Internet Standards. You can be confident that your mail and web presence is managed by someone with years of experience of providing secure, reliable Internet Services. Just like my support arrangements I do not believe in tying people to a service provider. All customer domain names are held and managed in escrow and will at all times be handed over or released upon the request of the legitimate domain owner.